• What is the Veterans’ Lottery?

  The Veterans’ Lottery was established in July 2016 as a funding source to help members of the UK’s armed forces and veterans who are in need.
  
  
  

• Is the Veterans' Lottery genuine?

  The Veterans' Lottery is a legitimate lotto licensed and regulated in Great Britain by the Gambling Commission under account number 4547.
  
  We are licensed to trade our lottery under the 'Veterans Lottery'.
  
  More information about our Gambling Commission license can be found at the Gambling Commission website.
  
  
  

• When is the draw for the Veterans’ Lottery?

  The draw for the Veterans’ Lottery is the last day of each month.
  
  
  

• Will I be told if I win the Veterans’ Lottery?

  Yes, all Veterans’ Lottery winners are notified by phone or email. You can also check results here.
  
  
  

• What are the odds of winning the Veterans' Lottery?

  The odds of winning the Veterans' Lottery are 194 to 1. Every month 603 players can win a combined total of up to £96,000. These odds are as of May 2024. 
  
  
  

• Is my £10 a month qualified for Gift Aid?

  The money you give for your lottery membership doesn't qualify for Gift Aid because it is a fixed payment (where you are receiving your lottery entry in return for the money) as opposed to a donation.
  
  
  

• How much does the Veterans’ Lottery cost and what do I receive?

  The Veterans’ Lottery operates through subscribers committing to a monthly direct debit of £10. When you join, you will be sent a unique Veterans’ Lottery membership card bearing your name and number.
  
  The lottery draw takes place on the last day of each month and lottery winners are posted on the Veterans’ Foundation website soon afterwards. All winners are also contacted directly.
  
  In addition to the Veterans' Lottery membership card, you will be offered a complimentary Gourmet Society membership for as long as you sustain the Veterans' Lottery direct debit. This membership will not only save you up to 25% on food and drink at thousands of restaurants nationwide, but will also give you big discounts on takeaway pizza, movie rentals, cinema trips and experiences.
  
  Should you wish to use this service, you must activate the membership on receipt of your Veterans' Lottery documentation.
  
  
  

• What is the prize breakdown?

  Currently, the Veterans' Lottery has 603 guaranteed monthly prizes - the first prize of £7,000, the second prize of £3,500, third prize of £500 and 100 fourth prizes of £100. There are also 500 prizes of a free entry to the Veterans' Lottery worth £10 each. There is also a rollover prize that grows as the lottery grows. If the monthly winner’s rollover number matches that drawn by the random number generator, you win the rollover prize as well as the first prize. If the numbers aren’t a match, the rollover pot carries over to a maximum total prize of £75,000. 
  
  See Veterans’ Lottery Winners here.
  
  See Terms & Conditions here, or Rules of Play here.
  
  
  

• How has the Veterans’ Lottery grown?

  The Veterans’ Lottery was started in July 2016 and the first draw saw just 100 people take part with prizes of circa £8K. That meant in the very early months the lottery lost money but this was factored in the charity's forecasts.
  
  The losses were covered by donations from kind benefactors who believed that by year two the Veterans' Lottery will have established itself as one of the most important sources of funding for British veterans in need.
  
  The lottery now has over 120,000 players and we have distributed more than £20million in grants since we started to hundreds of UK-based military charities and organisations.
  
  
  

• What percentage of my Lottery membership goes to veterans?

  Our objective is to distribute at least 50% of our total lottery income to Good Causes. This compares favourably with other national lotteries which are close to 30%.
  
  Costs in running the Veterans’ Lottery to official guidelines include an annual remote and non-remote licence issued by the Gambling Commission, prizes, marketing, auditing, verification checks, data protection, creation and postage of membership packs and membership cards, Gourmet Society membership for all cardholders, secure website hosting and random number generators held in secure environments.
  
  
  

• How is the Veterans' Lottery sold?

  To keep costs to a minimum, and maintain the growth plan that ensures as many people as possible can be helped, the Veterans' Lottery is sold online on the Veterans' Foundation website, through active fundraising teams and advertised elsewhere through social media.
  
  
  

• Where can I find the results of the Veterans' Lottery and when is the draw made?

  The draw takes place in a secure environment on the last day of every month. It is made by one of two random number generators. The winners are posted here on the Veterans' Foundation website.
  
  Winners are personally notified and prizes are paid within five to ten working days.
  
  
  

• How many Veterans’ Lottery tickets can I have?

  You are allowed up to five Veterans’ Lottery tickets.
  
  
  

• Can I choose my own Veterans’ Lottery numbers?

  No, the Veterans’ Lottery numbers are automatically allocated and your numbers will be the same for every draw. Your lottery membership number is 5 or 6 digits long, you also have a rollover number which will be either 1,2 or 3. The Veterans’ Lottery rollover only comes into play for the 1st prize winner.
  
  
  

• How can there be a Veterans’ Lottery rollover every month?

  The Veterans’ Lottery rollover is a sum of money potentially available to the 1st prize winner. It accumulates each month that it isn’t won, so the value of the rollover can vary considerably.
  
  Each month, 3% of the ticket sales for that month's draw are added to the Veterans' Lottery rollover.
  The maximum pay-out (1st Prize and Rollover combined) is currently £75,000. As the 1st Prize is £7,000, the rollover is capped at £68,000.
  
  During the period the maximum rollover fund is unclaimed, a second rollover fund builds. This fund becomes active as soon as the first rollover pot is won.
  
  
  

• I signed up to the Veterans' Lottery weeks ago and have not received my card yet.

  You will have received an automated email upon joining, please check your spam/junk folder if it has not arrived.
  
  Veterans' Lottery cards can take up to three weeks to arrive, but if it has been longer than that, please email: enquiries@veteransfoundation.org.uk and our admin team will look into it for you.
  
  
  

• I want to change my address

  Please notify our admin team of any changes, email: enquiries@veteransfoundation.org.uk
  
  
  

• I need to inform you of a change to my bank details

  Please fill out this direct debit form and return to us either by post or email to enquiries@veteransfoundation.org.uk
  
  
  

• Can I change my Direct Debit date?

  Yes, the direct debit date is the 3^rd of every month for those who have signed up to play the Veterans' Lottery from the 12th September 2023, and the 20th of every month for all those who had signed up previous to that date. Should you wish to amend this you can do so by contacting us on enquiries@veteransfoundation.org.uk. 
  
  
  

• How can I cancel my Veterans' Lottery membership?

  You may close your account (and terminate your agreement with us) at any time by sending an email from your registered email address to enquiries@veteransfoundation.org.uk expressly requesting account closure. Please see the Veterans' Lottery Terms and Conditions for more information.
  
  
  

• I cannot log into my account

  We do not have the facility for our players to log in and access their lottery account. Should you need to update any information on your account, please contact our admin team at enquiries@veteransfoundation.org.uk.
  
  
  

• When will my first payment be taken?

  You should expect your first payment to be taken any time from the 3rd-5th of that month, this is down to how long your bank will take setting up the direct debit. You will then see the payment come out regularly on the 3rd, from the following month.
  
  
  

• I have not received my Welcome Pack

  Sorry about this - please note that our welcome packs can take up to three weeks to be delivered. If it has been longer than three weeks, please contact our admin team via email: enquiries@veteransfoundation.org.uk
  
  
  

• How do I know my money has been taken?

  The Direct Debit reference on your bank statements starts with “VFL”.
  
  
  

• I can’t put my payment details in

  Please try signing up using a different device or you can apply via post - please print out and fill in this form - if you are having further difficulties, please contact enquiries@veteransfoundation.org.uk
  
  
  

• I have not received a welcome e-mail

  Sorry about this, please email us at enquiries@veteransfoundation.org.uk and explain that you have not heard from us yet. We'll make sure you get your welcome e-mail.
  
  
  

• I don’t like putting my bank details online

  You can also sign up to play the Veterans’ Lottery via post, or call the office. Please print out and fill in this form and send it to the address found on the form, or call 0333 999 3899.
  
  
  

• Can I pay with cash?

  There is an option to play the Veterans’ Lottery via cheque, you need to complete the play by post form and send a cheque for £120. When the cheque clears you will be entered into the Veterans’ Lottery for 12 months.
  
  
  

• Why have I been called by 01312022772, 01312022779, 01312022786, 01312022795 or 01312022845?

  We attempt to call as many supporters as possible to ensure they are aware of what they have committed to, how the lottery works and how their kind support will help those in need.
  
  
  
  

For more information, please view our impact reports, found here.

The Veterans' Lottery is run in association with Bee Ethical Limited.

Bee Ethical Limited is licensed and regulated by the Gambling Commission (licence number 044067-N-323193-009)